Return & Exchange
At Allsportswear, we are committed to ensuring our customers are 100% satisfied with the products they purchase from us. If you experience any issues with shipping or your products, please don't hesitate to contact us via email, and our team will be happy to assist you promptly.
ORDER CANCELLATIONS
1. Cancellation Period: Customers have a 24-hour window from the time of placing their order to cancel it without incurring any charges.
2. Cancellation Requests: Customers may request an order cancellation by contacting our customer support team through the provided contact information.
3. Cancellation After 24 Hours: Orders cannot be canceled after the initial 24-hour period has elapsed. Customers are encouraged to review their orders carefully before the 24-hour deadline.
2. Cancellation Requests: Customers may request an order cancellation by contacting our customer support team through the provided contact information.
3. Cancellation After 24 Hours: Orders cannot be canceled after the initial 24-hour period has elapsed. Customers are encouraged to review their orders carefully before the 24-hour deadline.
ORDER MODIFICATIONS
1. Modification Window: Customers have a 24-hour window from the time of placing their order to request modifications to their order at no additional cost. This includes changes to product quantities, sizes, customization details, and other order-related information.
2. Modification Requests: Customers can initiate order modification requests by contacting our customer support team through the provided contact information.
3. Modification Fees: After the initial 24-hour period, any order modifications requested will be subject to fees based on the current production status of the order. The following fee structure applies:
● Design Plates Confirming Status (1-2 days after order placed): 10% of the order total
● Printing Status (2-3 days after order placed): 30% of the order total
● Sublimation Status (3-4 days after order placed): 50% of the order total
● Sewing Status (4-7 days after order placed): 70% of the order total
● Ready for Shipment Status: 80% of the order total
We strive to provide our customers with flexibility while also accounting for production costs incurred during the various stages of order fulfillment. For any questions or requests regarding order cancellations or modifications, please do not hesitate to reach out to our customer support team. Your satisfaction is our priority.
2. Modification Requests: Customers can initiate order modification requests by contacting our customer support team through the provided contact information.
3. Modification Fees: After the initial 24-hour period, any order modifications requested will be subject to fees based on the current production status of the order. The following fee structure applies:
● Design Plates Confirming Status (1-2 days after order placed): 10% of the order total
● Printing Status (2-3 days after order placed): 30% of the order total
● Sublimation Status (3-4 days after order placed): 50% of the order total
● Sewing Status (4-7 days after order placed): 70% of the order total
● Ready for Shipment Status: 80% of the order total
We strive to provide our customers with flexibility while also accounting for production costs incurred during the various stages of order fulfillment. For any questions or requests regarding order cancellations or modifications, please do not hesitate to reach out to our customer support team. Your satisfaction is our priority.
RETURNS / EXCHANGES
All of our custom-made products are created based on specific information provided by each individual customer and have no resale value. As a result, we are unable to accept returns of such products. In the event that you have received a defective or incorrect product, please notify us within 10 days of receipt by emailing us at alex@allsportswear.com and include photos of the product as well as proof of purchase.
